
State Farm® Insurance Agent Chuck Swenson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leo Garcia
July 14, 2025
"Happy with service"
"Thank you, Leo! We're glad to hear you’re happy with our service. If there’s anything else we can do for you, please don’t hesitate to reach out!"
Jude Benik
July 10, 2025
"I have had State Farm for quite a few years. I had my very first auto accident June 19. It is now July 10 and I still have heard anything except "estimate pending". I am extremely frustrated and disappointed. Unfortunately I had no idea I do not have rental car coverage. It's almost impossible to speak with a human and I am going by what the app tells me. I talked to many other people who knew their outcome with insurance within days of their accidents. State Farm is a big name in insurance and I expected so much more. The responding officers and tow driver all feel certain my car was totaled. I'd really like an explanation of the delay in the whole process. I would like my claim to be settled. I need to have this taken care of."
"Judy I am so sorry about the delays. After our visit with you and the claims office yesterday, I believe everything has been resolved. If you ever have any issues or concerns moving forward, please reach out to our office. Thank you so much for allowing us to get this resolved!"
Derae Smith
July 9, 2025
"Jon, he was awesome, went thru policies, explained a lot, answered questions, made sure I understood any concerns !! Very friendly, would highly recommend this office for insurance needs !! Jon and Becky, very professional and friendly, informative, and kind !! Thank you Jon... 🇺🇸"
"That's awesome Derae! We love hearing feedback like this! Thank you!"
Linda Storey
July 9, 2025
"Very friendly and informative. Awesome job thank you"
"Thank you so much for your kind words, Linda! "
Larry Murney
July 7, 2025
"Brady was a pleasure to work with was able answer all my questions and give a quote very quickly. The professional way about him was great to see. Also the receptionist vey friendly."
"Thank you so much, Larry! We’re happy Brady and our team could help. Looking forward to working with you again!"
Sara Tibbits
July 3, 2025
"Chuck and team are great!"
"Thank you so much, Sara! We strive to work hard for our customers. "
Charlie
July 3, 2025
"Best in the business"
"Thank you for your review, Charlie! We appreciate it!"
Anne Meyer
July 3, 2025
"They were all very helpful and promptly answered my questions! I will definitely be referring my friends/family to your agency!"
"Thank you, Anne! We're happy to help and appreciate your referrals!"
Josh Delzer
July 3, 2025
"Knowledgeable and helpful, and rates are going to save a considerable amount from our current coverage."
"Thank you for your review, Josh! We’re happy to hear you’re satisfied with our service and savings."
briella steele
July 3, 2025
"loved my experience here! Brady Meyer is terrific at his job and I would highly recommend him!"
"Thank you for your kind words, Briella! We're happy to hear Brady provided great service."
Nate Steele
July 2, 2025
"Very responsive, excellent rates."
"Thank you, Nate! We're glad you’re happy with our service and rates."
Michelle Steele
July 2, 2025
"Great office for all your insurance needs. Very professional and attentive to detail. Highly recommend. Overall, a great group of people to work with!"
"Thank you for the great review, Michelle! We're glad you had a positive experience and appreciate your recommendation!"
Matt Runyon
July 2, 2025
"Great experience. Ask for Brady"
"Thank you so much, Matt! Brady does a great job."
Tony Windingstad
July 2, 2025
"Excellent service and quality! Everything exceeded expectations! Highly recommend!"
"So happy to hear about your great experience, Tony!"
Brady M
July 2, 2025
"Everyone in the office is so great to work with!!"
"Thank you for your kind words, Brady!"
Ben Steeves
June 30, 2025
"Honest, friendly and they seem like they care."
"Thank you for your kind words, Ben! It is a pleasure working with you. "
Lara Jean Wood
June 28, 2025
"Sucky Chucky and his Crew failed me entirely after my 16-year-old son was struck by another State Farm-insured driver. Instead of investigating fairly, State Farm pinned 25% liability on my son, citing only "speed" without considering the evidence I provided. For eight long months, I was denied direct communication with the claims adjuster, forced to deal with express reps who could only repeat the predetermined liability split. Every piece of evidence I submitted to prove my son’s innocence was ignored, and they refused to investigate from my perspective. When I sought help from my new agent, Chuck Swenson, I was met with shocking indifference. His dismissive response—“We don’t do anything policy or claims related; we just babysit the staff”—made it clear they had no intention of advocating for their clients. Transferred back to the Princeton office, I demanded to speak to Chuck directly. His so-called "solution" was insulting: accept the liability decision, with years of higher premiums, or take the matter to conciliation court. Neither option addressed the lack of communication or fair consideration I desperately needed. Chuck provided no advocacy, no support, and no effort to resolve the issue. Attempting to fight this battle alone, I spent months trying to get the claims department to acknowledge my evidence. Knowing Chuck and his team had no problem collecting our $780 in monthly premiums (not including coverage for our two homes), I tried contacting him again. Yet, Chuck was never in the office, and his staff’s promises to investigate were hollow. Eventually, I received an email from Chuck falsely claiming that two claims managers had already explained their decision—this never happened. Not once did claims communicate with me or explain their rationale. This was exactly why I needed Chuck, but he and his team failed to advocate or even ensure basic communication. Chuck Swenson and his crew showed no interest in customer service, advocacy, or resolving complex claims situations. Instead, they abandoned me while continuing to collect premiums. As someone who worked for State Farm, I know agents can and should do much more to assist their clients. Chuck’s disregard for his customers’ needs is a stark warning: if you’re considering insurance for peace of mind during claims, think again. Chuck and his crew won’t look out for you. Buyer beware. After eight months of relentless stress, migraines, and frustration, I finally escalated the issue on my own to someone senior in State Farm’s management. Only then was a call made confirming that the other driver was 100% liable for the accident. Let that sink in—this resolution came entirely *despite* Chuck Swenson and his crew’s utter failure. They didn’t help me advocate or ensure justice for my son. They collected my premiums but abandoned me when I needed them most. This nightmare should serve as a wake-up call: if it could happen to me, it could happen to anyone. Buyer beware—your agent might not fight for you when it counts. Mine did not!"
"We wish you the best moving forward. "
Jamie Neal
June 27, 2025
"Jon was very thorough and helpful. He is easy to get in touch with and worked very quickly to get us the best coverage possible!"
"Thanks so much for the great review, Jamie! We’re glad Jon could help and make things easy for you."
Amy Hovland
June 18, 2025
"Brody always got back to us in a timely manner. We appreciate his effort and attention to detail."
"Thank you, Amy! We are happy to hear you had a good experience working with Brady."
Kelli Skramstad
June 18, 2025
"I worked with Brady and had a great experience. He was prompt in responding, knowledgeable, easy to work with and found me a great rate! I would highly recommend."
"Thank you for the awesome review, Kelli! We're so glad to hear you had a great experience with Brady. We appreciate your recommendation!"
Casey Mogensen
June 15, 2025
"Jon was very personable and got us a great rate. All around very easy to talk to and thorough."
"Thank you for your review, Casey! We are very happy to hear you had a great experience working with Jon. "
Jake Shore
June 14, 2025
"Jon shore made the process to switch very easy"
"Thank you, Jake! We're glad to hear that Jon made the switching process easy for you."
Mabel Richardson
June 13, 2025
"Brady is amazing and super informative! He answers all your questions!"
"Thanks for the awesome review! We're glad Brady could help you out!"
Hailey Voge
May 29, 2025
"I got a way cheaper insurance rate for me and my boyfriend here! They were super friendly also. 10/10 recommend!"
"Thank you so much, Hailey! We're thrilled to hear you found a great rate and had a positive experience. We appreciate your recommendation!"
Jessica Schmid
March 12, 2025
"Marianne is a gem. She is very helpful and incredibly kind."
"Thank you for your kind words, Jessica. We are lucky to have her on our team! :)"